Wednesday, January 29, 2020

Time machine Essay Example for Free

Time machine Essay Time travel is the concept of moving between different points in time in a manner analogous to moving between different points in space, generally using a theoretical invention, namely a time machine. It has a commonly recognized place in philosophy and fiction, but has a very limited application in real world physics, such as in quantum mechanics or wormholes. Although the 1895 novel The Time Machine by H. G. Wells was instrumental in moving the concept of time travel to the forefront of the public imagination, The Clock That Went Backward by Edward Page Mitchell was published in 1881 and involves a clock that allows a person to travel backwards in time. [1] Non-technological forms of time travel had appeared in a number of earlier stories such as Charles Dickens A Christmas Carol. Historically, the concept dates back to the early mythologies of Hinduism (such as the Mahabharata), Buddhism, and Islam through ancient folk tales. More recently, with advancing technology and a greater scientific understanding of the universe, the plausibility of time travel has been explored in greater detail by science fiction writers, philosophers, and physicistsThere is no widespread agreement as to which written work should be recognized as the earliest example of a time travel story, since a number of early works feature elements ambiguously suggestive of time travel. Ancient folk tales and myths sometimes involved something akin to travelling forward in time; for example, in Hindu mythology, the Mahabharata mentions the story of the King Raivata Kakudmi, who travels to heaven to meet the creator Brahma and is shocked to learn that many ages have passed when he returns to Earth. [2][3] The Buddhist Pali Canons also mention time moving at different pace, in the Payasi Sutta, one of Buddhas chief disciples Kumara Kassapa explains to the skeptic Payasi that In the Heaven of the Thirty Three Devas, time passes at a different pace, and people live much longer. In the period of our century, one hundred years, only a single day, twenty four hours would have passed for them. [4] In Islam, there is some reference to time travel. The Quran tells about several individuals who go to sleep in a cave only to wake up after 309 years. There is also a reference about time variation where it states one day for God (Allah) is one thousand years of what you (human beings) count. Another one of the earliest known stories to involve traveling forward in time to a distant future was the Japanese tale of Urashima Taro,[5] first described in the Nihongi (720). [6] It was about a young fisherman named Urashima Taro who visits an undersea palace and stays there for three days. After returning home to his village, he finds himself 300 years in the future, when he is long forgotten, his house in ruins, and his family long dead. Another very old example of this type of story can be found in the Talmud with the story of Honi HaMagel who went to sleep for 70 years and woke up to a world where his grandchildren were grandparents and where all his friends and family were dead. [7] Statue of Rip Van Winkle in Irvington, New York More recently, Washington Irvings 1819 story Rip Van Winkle tells of a man named Rip Van Winkle who takes a nap on a mountain and wakes up 20 years in the future, when he has been forgotten, his wife dead, and his daughter grown up. [5] Sleep was also used for time travel in Faddey Bulgarins story Pravdopodobnie Nebylitsi in which the protagonist wakes up in the 29th century. [citation needed] Another more recent story involving travel to the future is Louis-Sebastien Merciers LAn 2440, reve sil en fut jamais (The Year 2440: A Dream If Ever There Were One), a utopian novel in which the main character is transported to the year 2440. An extremely popular work (it went through 25 editions after its first appearance in 1771), it describes the adventures of an unnamed man who, after engaging in a heated discussion with a philosopher friend about the injustices of Paris, falls asleep and finds himself in a Paris of the future. Robert Darnton writes that despite its self-proclaimed character of fantasy LAn 2440 demanded to be read as a serious guidebook to the future. [8].

Tuesday, January 28, 2020

Importance of International Organizations

Importance of International Organizations International Organizations (IOs) are formal institutional structures transcending national boundaries which are created by multilateral agreement among nation-states. Their purpose is to foster international cooperation in areas such as: security, law, economic, social matters and diplomacy. (Graham Newham , 1998, p. 270). IOs are subdivided between Intergovernmental Organizations (IGOs) and Non-Governmental Organizations (NGOs); Intergovernmental Organizations are entities created with sufficient organizational structure and autonomy to provide formal, ongoing, multilateral processes of decision making between states, along with the capacity to execute the collective of their member (states) (Diehl Frederking, 2010, p. 15). NGOs are non-state voluntary organizations formed by individuals to achieve a common purpose, often oriented beyond themselves or to the public good (Karns Mingst , 2010, p. 221). The development and expansion of these large representative bodies date back to the end of the World War II, where there was a need for world reconstruction through International Relations. Since then, there has been an incremental rise of organizations that work on different socio-political and economic aspects with various and specific aims in approaching states, societies, groups and individuals. Based on these key definitions, this essay will thus attempt to explain how important are IOs and the extent to which they have an impact on global politics and international relations through an analysis of two main IR scholar theories namely Realism and Liberalism. Moreover, to understand the impact of IOs, these theories will be explored and analysed through contexts of different and conflicting realist and liberalists thinkers upon their view on these institutional structures. It will also distinguish and compare the two theories and determine which is more relevant to the contemporary world international relations. Finally, the ultimate the goal of this essay is to support the view of liberalism, as the main concluding arguments rest upon the idea that global governance requires a set of different actors across that shape together the process of decision-making in international relations. Realism is an IR theory based a pessimistic view of human nature. Its central feature lies within the relative power of the state and as there is no world government to impose order and stability, states engage in self-help to ensure their basic survival interests notably (security , power capability and survival). Because of the absence of a world government, the world structure is anarchic and anarchy heightens the stakes of interaction so that competing interest have the potential to escalate into military interactions. The state is the national arbiter who judges its foreign policies. As much emphasis is put on the power capabilities of the state in the international system, realists pay little attention in regards to IOs as they play little influence in global governance. States would never cede to international institutions and IOs and similar institutions are of little interest; they merely reflect national interests and power and do not constrain powerful states (Diehl Frede rking, 2010). One example is the United States hegemony and the use of IOs as means for expansion of power, pursue their self-interest and guarantee security. For example, realists would argue that most of the IGOs that serve as a backbone for contemporary international cooperation can be traced to American hegemony in the immediate aftermath of WW2. The United States promoted the creation of the UN as an umbrella organization for treaty-based cooperation in a variety of global concerns and issue areas. It also oversaw the creation of the International Monetary (IMF), the World Bank, and the General Agreement on Tariffs and Trade (GATT) with the express goal of encouraging cooperative economic exchange and also as instruments designed for continuing utility of U.S policies (Weiss Wilkinson , 2014, p. 295). Even the Soviet Union used Mutual Economic assistance to organize economic relations within the eastern bloc. Powerful states structure organizations to further their own interes ts but must do so in a way that it induces weaker states to participate (Diehl Frederking, 2010, p. 33). Liberalism is a post-war framework for world politics based on the construction of a global, legal and political system which go beyond the state and afford the protection to all human subjects. (Jackson Sorensen, 2007). The theory is mainly subdivided by two strands; firstly, interdependence liberalism which studies modernization as ways of increasing the level of interdependence of states; and secondly, institutional liberalism which studies international institutions as mechanisms of promoting cooperation between states. The theory mainly bases its assumptions upon positive human progress and modernization in which they together will eventually lead to cooperation. Modernization is the process of involving progress in most areas in life as well as the development of a modern state. This process enlarges the scope of cooperation across international boundaries. Due to modernization, cooperation based on mutual interests will prevail that is because modernization increases the leve l and scope of transnational relations where transactions costs are lower and levels of higher interdependence are high. Under complex interdependence, transnational actors are increasingly important, military force is a less useful instrument and welfare, (not security) is becoming a primary goal and concern of states (Jackson Sorensen, 2007, p. 107). Therefore when there is a high degree of interdependence, states will often set up international institutions to deal with common problems and maximize welfare. These institutions are designed to promote cooperation across international boundaries by providing information and lowering costs. Institutions can be formal organizations such WTO (World Trade Organization) and EU (European Union), or they can be less formal sets of agreements such as the so-called regimes. For liberals, international cooperation and progress are the central features that drive states, IOs and non-state actors. These different institutions are responsible f or managing transnational problems in a peaceful, human and legal way. It is also important to emphasize the structural change in international relations during post-Cold War period that have empowered new types of actors and opened new opportunities for them to act. Such changes also include: globalization and privatization/deregulation. Globalization has undermined the correspondence between social action and he territory enclosed by states border. Ideas about human rights have become platforms for social connections between people across the globe. The Thatcher and Reagan-led privatization and deregulation in the 1980s revolution has compounded this change in relations between states and social power; States transferred public enterprises and state functions to private actors and increasingly encouraged private actors to finance policies such as education, municipal services and even security, which has been part on the pivotal role of many corporation social responsibility (CSR) programmes (Avant , et al., 2010, p. 5). Global change also owes much t o the end of the cold war, where a variety of political, economic and security realms, activists and organizations began to push for change. With the triumph of the United States and the liberal model, privatization and deregulation ideas emboldened many organizations to drop the cold-war style of bipolarity of states and push for liberal capitalist change that embodied presence of a variety of actors (Avant , et al., 2010, p. 6). Indeed great proliferation of non-state actors such as NGOs has happened since the 1980s with more than 4,000 International Non-government Organizations (INGOs) and has increased until current years to nearly 8,000 INGOs and several millions national and indigenous NGOs (Karns Mingst , 2010, p. 230). The role of these NGOs is explained by a varied number of functions and roles they exert. NGOs can seek the best venues to present issues and to apply pressure. They can provide new ideas and draft texts for multilateral treaties; they can monitor human rights and environmental norms; participate in global conferences and raise issues, submit position papers and lobby for viewpoint; and ultimately they can perform functions of governance in absence of state authority (Karns Mingst , 2010, p. 235). Large numbers of NGOs are involved in humanitarian relief, from large international NGOs to small, locally based groups. The Red Cross, Doctors without borders, the International Rescue Committee and Oxfam are among hundreds of international humanitarian relief organizations involved in complex emergencies such as the conflicts in Somalia, Kosovo, Bosnia, Congo and Liberia, the genocides in Rwanda and Darfur and natural disasters such as Hurricane Mitch in Central America (Karns Mingst , 2010, p. 224). Participation by NGOs has also increasingly been involved within UN summit and global conferences. NGOs are increasingly viewed by those in the UN system as partners or stakeholders in multitasker coalitions. This is evident in the Global compact on corporate social responsibility, which aims to bring multinationals and NGOs into partnership with the UN. Likewise, the Millennium Development Goals propose partnerships for development, calling for all actors including NGOs to cooperate in achieving those goals. In 2002, around 3,200 NGOs were represented at the World Summit on Sustainable Development in Johannesburg. Also UN specialized agencies work in conjunction with NGOs. Most UN agencies with field programmes and offices, now contract with NGOs to provide services and decision-making in areas of Humanitarian relief and economic development. For example, many services including food, medicine are chased by the UNHCR and WFP and delivered to the local population by C ARE, Doctors without Borders or Oxfam. Whether an NGO is focused on human rights, peace, disarmament, indigenous peoples’ rights, labour rights, climate change, or tropical forests, it is clear that they have become an important actor in world politics as they often to seek to change the policies and behavior of both governments and IGOs. Disagreement between realism and liberalism as well as other IR theories is not over the existence of institutions or the fact that they are found where cooperation is high but rather on the claim that whether they are more than statecraft instruments and have an independent impact (Weiss Wilkinson , 2014, p. 7). As realists would conceive it, IOs offer little change to the perpetual power struggle as they cannot change the human nature desire for power nor can they change the nature of the anarchical system. On the other hand, liberalists cannot imagine a contemporary world where governments act solo. Cooperation has made states very interdependent and has also opened new paths for new actors that are willing to work more efficiently together. IR is not only a study of relations between international governments. Overlapping interdependent relations between people and voluntary organizations are bound to be more cooperative than relations between states because states are exclusive and their interests do not overlap and cross-cut (Jackson Sorensen, 2007, p. 102). Liberals also emphasize that states interest have changed throughout history. Whereas before it was a matter of security and power, today more primacy has been given towards economic development and trade. Throughout history states have sought power by means of military force and territorial expansion. But for highly industrialized countries economic development and foreign trade are more adequate and less costly means of achieving prominence and prosperity; that is because the costs of using force have increased and the benefits have declined. (Jackson Sorensen, 2007, p. 102). Realists though maintain that the state is the ultimate authority, they are the ones to sign interstate treaties, create international law, and promulgate wide-ranging rules to initiate, regulate, and govern activity desired. States are by no means alone in this endeavor. They explanation on powerful states using IGOs as means to achieve their ends can be implemented on UN permanent members of the security council which is formed by the most powerful states, that have larger power than other UN member states. Also, there has been many situations where IGOs have failed to constrain powerful states from acting in a certain way, for example, during the cold war, the security council was much ineffective in solving large differences between the U.S and the Soviet Union, more recently Russia’s occupation of Crimea in which no IGO (including the UN) prevented such act from happening. In regards to NGOs, realists explain that they hardly appear as viable international actors. They po se no threat to state sovereignty. While state and non-sate actors may have differentiated responsibilities, ultimately authority rests with the state and that is the essence of sovereignty. The role of states remains central to global governance, no matter how much political authority is decentralized and power diffused to the burgeoning non-state actors (Karns Mingst , 2010, p. 253). Liberals on the other hand acknowledge that powerful states will not easily be completely constrained. However, institutional liberals do not agree with the realist view that international institutions are a mere scrape of paper, that they are completely mercy of powerful states. International institutions are more than mere handmaidens of strong states (Diehl Frederking, 2010, p. 32). Liberals argue that there is credibility and functionality within IOs in influencing international relations and that they attempt to critic realists idea of IOs as mere instruments led by powerful states but rather they are led universally by different member states and other actors. For example, when the United States decided to reverse the Iraqi invasion of Kuwait, it did not act unilaterally as it turned to the United Nations Security Council. Similarly, when the International Community sought to maintain the suspension of combat in Bosnia, it did not rely on national efforts, it sent in peacekeep ing units under the aegis of the UN and NATO (Diehl Frederking, 2010, p. 27). In regards to non-state actors, such as NGOs, liberals argue that in few cases NGOs can take the place of states, either performing services that an inept or corrupt government is not doing, or stepping in for a failed state. For example, Bangladesh hosts the largest NGO sector in the world (more than 20,000) responding to what Bangladeshi describe as ‘the failure of government to provide public goods and look after the poor, and the failure of the private sector to provide enough employment opportunities (draws on Waldman 2003) NGOs have taken on roles in education, health, agriculture, and microcredit, all of which originally were government functions (Waldman, 2003 cited in Karns Mingst, 2010, p. 224). Liberals argue that realism fails to read contemporary international order correctly. A priori privileges the states, misses the importance of non-state actors, fails to recognize the social const ruction of IR because of its rationalist assumptions and its fatalistic tendencies counsel conservative foreign policies that reinforce power politics and hence its own explanations for world affairs (Weiss Wilkinson , 2014, p. 102). To conclude, it is imperative that one acknowledges Global governance in assessing who exercises power in decision-making. Based on the arguments on this essay, one would mostly agree that no government/state can govern/act alone. The growing authority of a wide variety of agents/actors can also add potential partners to states and distributing different tasks to different actors. By working collectively, one can certainly argue that multilateralism often requires a network of cooperation that leads to interdependence between different actors whether they are states, IOs or non-state actors, thus after all ‘It is impossible to imagine a contemporary international life without formal organizations.’ (Schermers and Blokker, 1995 cited in Diehl Frederking, 2010, p. 28). Bibliography Avant , D., Finnemore , M. Sell , S. eds., 2010. Who governs the Globe? . In: Who governs the Globe? . Cambridge : Cambridge University Press, pp. 1-31. Diehl, P. Frederking, B., 2010. The Politics of Global Governance: international Organizations in an Independent World. 4th ed. Colorado: Lynne Rienner Publishers. Graham , E. Newham , J., 1998. Dictionary of International Relations. 1st ed. London: Penguin Books. Jackson , R. Sorensen, G., 2007. Introduction to International Relations: Theories and Approaches. 3rd ed. New York: Oxford University Press . Karns, M. Mingst , K., 2010. International Organizations: The Politics and Processes of Global Governance. 2nd ed. Colorado: Lynne Rienner Publishers. Weiss , T. Wilkinson , R., 2014. International Organization and Global Governance. 2014 ed. Oxford : Routledge.

Tuesday, January 21, 2020

Organ Donation Essay -- Ethical Issues, Presumed Consent

At least 10 people die every day, while waiting for a major organ for example, heart, lungs or kidneys’, the reason being they is a massive shortage of organs across Europe, with the transplant waiting list growing, they is need for radical measures to be taken. The author of this easy will define what organ donation is, however the aims of the essay is to compare and contrast the two systems of organ donation, the opt- in and opt- out systems. The focus of the essay is on cadaveric donors,( heart beating donors and non- heart beating donors). The author will also go on to explore their personal views on organ donations, from before and after researching the topic and then reflect on how those views may have changed. Organ donation is defined as the donation of a biological tissue or organ of the human body, from a living or deceased person to a living recipient in need of a transplant. The removal of the organs is carried out in accordance with The Human Tissue Act (2004) who â€Å"regulate the removal, storage, use and disposal of the human bodies, tissues and organs†, (DOH ,2004).Organ donation is a complex issue, one which involves factors such as ethics, legal, organisational and societal factors. Much of the debate surrounding organ donation is the issue of consent /autonomy and trying to find ways to increase the number of potential organ donors. Do we choose to preserve the rights of the dead or those of people who are in pain? Across Europe they are two systems in practice, namely presumed consent (opt-out system) and informed consent (opt- in system).Although the two systems are different in practice, there main objective is the same, to increase the number of potential donors, which in turn would red... ...and discuss the issues. This might lead to organ donors to be viewed as the norm rather than the exception. With opt- in system an organ is an altruistic act, gift that I agree with Professor John Saunders royal college of physicians’ ethical issues in medicine who is advocating for a â€Å"mandated choice â€Å"that is a legally-mandated decision, where all adults are required by law to indicate their wishes about their organs after death. I believe that if a person wants to be an organ donor they should make the effort to make their wishes known by taking the necessary steps in registering. With regards to both systems I see no point for their existence if your family can override your decision. In conclusion this essay looked at the organ donation systems practiced across Europe the opt- in and opt -out systems, and how they affect the rates of organ donation.

Sunday, January 19, 2020

Catcher in the Rye Essay: Themes of Society and Growing Up

Themes of Society and Growing Up in The Catcher in the Rye      Ã‚   In reading J.D. Salinger's novel, The Catcher in the Rye, one is compelled to have a very strong reaction to the contents of the book.   Whether that reaction is negative or positive, it is unquestionable that the reader will give the novel a second thought after reading it.   There could be many reasons why this novel has such an impact on the readers.   It may be the use of Salinger's catchy slang phrases, bitingly sarcastic and usually negative, grabbing the attention of the reader.   Another possibility is Holden, the novel's subject and lead character.   "He describes everything as 'phony', is constantly in search of sincerity, and represents the first hero of adolescent angst"(Belcher).   Or, it could be the originality of the perspective the book takes on the popular theme of the right of passage and the experience of growing up.   Most likely, it was the overall tone of the book that incorporated all of these factors and combined them to form an inventi ve story line with a believable plot.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Holden Caulfield, described in the book as around age sixteen, is a classic antihero type: full of negative opinions, rarely a gentleman, not exactly the best looking boy in his prep school, yet somehow deserving of some sympathy.   Holden is a character who is said to be motivated by his hormones and his own personal opinions alone.   Unfortunately for him, both of these aspects of his character often get him into trouble.   However despite all of this, Holden is a character that most teenagers relate to in many ways because his feelings are genuine and problems easy to relate to.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   When studying a piece of literature, it is meaningful ... ...d he was confused like everybody else.   There is a line in the book where Holden actually says "I don't exactly know what I mean by that, but I mean it."   One wonders how the author could get away with saying something like that, but then one realizes that in actuality it is refreshingly different and almost a relief.   The theme of the novel was a message about society and growing up.   For Holden and for many others, it is too much to ask to live in a world where you have to catch yourself before you fall.    Works Cited Belcher, William F., and Lee, James E.   J.D. Salinger and the Critics.   20th Sept. 1999 http://kirjasto.scifi/salinger.htm. Davis, Robert Con, ed. Contemporary Literary Criticism. Vol. 56. Detroit: Gail Research Inc., 1989. Stevenson, David. "J.D. Salinger: The Mirror of Crisis." The Nation, Vol. 184, No. 10, March 1957, 215-17.

Monday, January 13, 2020

Anabolic Steriods Essay

Also known as Anabolic-Androgenic Steroids (AAS) Commentary Informative speech on characteristics of Steroids, and what effects they have on the human body. General Purpose: To Inform. Specific Purpose: To present facts concerning the use of Steroids. Joshua Stone Introduction: I. ATTENTION GETTER: Let me ask you something; would you take a pill to get bigger and gain muscle in order to do more push-ups or sit-ups on PT Test? Would you give yourself a shot to become faster on your 2 mile run? Of course someone would if they wouldn’t get caught. Some would say that in our profession as a Soldier it is always based on â€Å"WHAT IS YOUR PT SCORE†. Not on how well you do your job, or lead Soldiers. Now if you said yes†¦Ã¢â‚¬ ¦ ask yourself if you would do either of these two things knowing that you are putting yourself at serious health risks. In recent report, The National Institute on Drug Abuse (NIDA) uncovered an alarming statistic: more than a half million students in the 8th and 10th grade are currently using some form of anabolic steroids. Retrieved from http:\www.steroidabuse.org. II. PREVIEW POINTS: a. HISTORICAL PRESPECTIVE: 1. Definition in scientific terms 2. Origins and when discovered b. WHAT STEROIDS ARE AND HAVE BEEN USED FOR c. WHO USES STEROIDS AND WHY d. THE POTENTIAL PHYSIOLOGICAL AND PSYCHOLOGICAL EFFECTS Body: I. HISTORICAL PERSPECTIVE: A. SCIENTIFIC DEFINTION: Anabolic-androgenic steroids are synthetic derivatives of testosterone. Testosterone, the natural male hormone that is produced primarily by the testes in men, is responsible for the androgenic (Masculizing, and the anabolic (Tissue building) effects noted during male adolescence and adulthood. Charles Yesalis Anabolic Steroids in Sport and Exercise. (2nd ED.) 2000. B. ORGINS: According to the reference test anabolic steroids in sport and exercise 2000, experimentation with synthetic steroids on animals and castrated men began as early as 1911, and by 1935, the hormone testosterone had been isolated, chemically characterized, and the basic nature of its anabolic effects had become clear. It was shortly here after that oral and inject able preparations were made available to the medical community. II. WHAT ARE ANABOLIC STEROIDS USED FOR: A. THERAPEUTIC AGENT 1. Delayed puberty in boys ages 15 and older 2. Impotence and male climacteric symptoms 3. To treat breast cancer in women 4. HIV/aids patients to increase appetite, strength, body mass, and improved sense of well being. B. VETERINARY APPLICATION 1. Anabolic-Androgenic Steroids are widely used in veterinary medicine 2. Given to cattle to increase the rate of weight gain and improve feed efficiency. 3. Improve the performance of race horses. C. PERFORMANCE ENHANCING DRUG 1. The use of steroids by humans to enhance physical performance. They were apparently first used in WWII, according to William Taylor, M.D., in his  book Hormonal Manipulation, â€Å"steroids were said to have been administered to Nazi Troops in order to make them more aggressive and less fearful of violence. 2. It was in the next few decades that Steroids began to play a prominent role in Sports and Athletics. The muscle building effect of steroids has caused them to be widely used by body builders and other Athletes III. WHO USES STEROIDS NOW AND WHY The use of steroids to improve performance, strength, and size, is unregulated and illegal. This however does not stop people who wish to use the drug in this manner from obtaining it. â€Å"Use of Anabolic Steroids began with elite competitive athletes, but today it includes even high school students who are taking anabolic steroids for cosmetic purposes.† Kuhn C. Swartzwelder. Straight Facts for Athletes about Drugs, Supplements, and Training A. WHO 1. Athletes, men and women in almost all sports 2. Professional Athletes 3. College Athletes 4. High school Athletes 5. Olympic Sports 6. Bodybuilders B. WHY 1. Performance enhancing qualities 2. Warped self image 3. Self esteem issues 4. Dependency IV. THE POTENTIAL EFFECTS OF STEROID USE A. PHYSIOLOGICAL EFFECTS: (Directly related to the actual doses consumed or injected: relatively low or extremely large amounts.) 1. â€Å"Beneficial† a. Increased Strength, b. Increased Muscle and body mass. 2. Adverse (Range from mild to severe) MILD a. Acne b. High Blood Pressure c. Liver Damage d. Disturbed sleeping patterns e. Baldness f. Testicular Atrophy g. Abnormal breast enlargements SEVERE a. Liver Damage b. Liver Cancer c. Cardiac Disease d. Heart Attack B. PHSCHOLOGICAL ALTERATIONS 1. Increased Self – Esteem 2. Addiction and Psychological dependency 3. Tendency towards hostility and violence 4. Extreme fluctuations in mood 5. Increased energy level 6. Increased ability to train with greater mental intensity 7. Uncontrollable temper characterized by â€Å"Explosive† aggressive behavior CONCLUSION I. Review main Points A. HISTORICAL PERSPECTIVE: 1. Scientific Definition: Anabolic-Androgenic Steroids are synthetic derivatives or testosterone. Testosterone, the natural male hormone that is produced primarily by testes in men, is responsible for the androgenic (masculizing), and the anabolic (tissue-building) effects noted during male adolescence and adulthood. 2. ORGINS: When first discovered by 1935, the hormone testosterone had been isolated, chemically charactized, and the basic natural of its anabolic effects had become clear. B. WHAT ARE ANABOLIC STERIODS USED FOR 1. As a Therapeutic agent for medical patients 2. Administered to animals for veterinary application, as a means to increase size and efficiency of cattle and other farm animals, and also to improve the performance of race horses. 3. As a Performance Enhancing Drug, unrelated and illegally used by athletes. C. WHO USES STEROIDS AND WHY 1. Bodybuilders and other athletes 2. Because of the muscle building effect that anabolic-androgenic steroids produce D. THE POTENTIAL EFFECTS OF STERIOD USE 1. Physiological 2. Psychological FINAL ATTENTION GETTER: We as human society and as Americans are a culture that thrives on competition and being the best but remember Cheaters Never Win and Winners Never Cheat. So we might not always be the best but remember we are what the best wanna be. Bibliography: 1. www.steroidabuse.org 2. Anabolic Steroids in Sport and Exercise. (2nd ED.) 2000 by Charles Yesalis 3. Taylor, W.N. Hormonal Manipulation: A new Area of Monstrous Athletes. 1985, McFarland and Company Inc., Jefferson, North Carolina and London. 4. Straight Facts for Athletes about Drugs, Supplements, and Training. By Kuhn C. Swartzwelder. Anabolic Steroids Also known as Anabolic-Androgenic Steroids (AAS) ATTENTION GETTER: Now let me ask you something would you take a pill to get bigger and gain muscle in order to do more push-ups or sit-ups on PT Test, or How about giving yourself a shot to become faster on your 2 mile run. Of course some would. We all know how everything in our profession as a Soldier is always based on â€Å"WHAT IS YOUR PT SCORE†. Not on how well you do your job, or lead Soldiers. Now if you said yes†¦Ã¢â‚¬ ¦ ask yourself if you would do either of these two things knowing that you are putting yourself at serious health risks. In recent report, The National Institute on Drug Abuse (NIDA) uncovered an alarming statistic: more than a half million students in the 8th and 10th grade are currently using some form of anabolic steroids. Commentary I will be informing you on characteristics of Steroids, and what effects they have on the human body. Today I will be covering Historical Perspective: Which will also include the Definition in scientific terms Origins and when steroids were discovered, What Steroids are and have been used for, Who uses Steroids and why What the potential Physiological and Psychological effects it can have on the Human Body 1. The definition of an Anabolic-androgenic steroids, are synthetic derivatives of testosterone. Testosterone, the natural male hormone that is produced primarily by the testes in men, Is responsible for the androgenic (Masculizing, and the anabolic (Tissue building) effects noted during male adolescence and adulthood. Charles Yesalis. Anabolic Steroids in Sport and Exercise. (2nd ED.) 2000 Origin of Steroids According to the (reference test anabolic steroids in sport and exercise 2000), experimentation with synthetic steroids on animals and castrated men began as early as 1911, and by 1935, the hormone testosterone had been isolated, chemically characterized, and the basic nature of its anabolic effects had become clear. It was shortly here after in 1937 that oral and inject able preparations were made available to the  medical community. Hoberman JM, Yesalis CE. â€Å"The history of synthetic testosterone†. Scientific American 272, 1995. NOW THEY WE HAVE JUST DISCUSSED THE DEFINTION WITH A BRIEF HISTORICAL ACCOUNT WE WILL MOVE TO MY NEXT POINT..ANABOLIC STERIODS AND WHAT THEY ARE USED FOR. ANABOLIC STEROIDS USED for several different reasons and uses like: THERAPEUTIC AGENT Delayed puberty in boys ages 15 and older Impotence and male climacteric symptoms To treat breast cancer in women HIV/aids patients to increase appetite, strength, body mass, and improved sense of well being. VETERINARY APPLICATION Anabolic-Androgenic Steroids are widely used in veterinary medicine and also given to the cattle to increase the rate of weight gain and improve feed efficiency. It’s also used to improve the performance of race horses. Performance enhancing side of the drug is the use of steroids by humans to enhance physical performance. They were apparently first used in WWII, according to William Taylor, M.D., in his book Hormonal Manipulation, â€Å"steroids were said to have been administered to Nazi Troops in order to make them more aggressive and less fearful of violence. It was in the next few decades that Steroids began to play a prominent role in Sports and Athletics. With the muscle building effect of steroids which has caused them to be widely used by body builders and other Athletes. The use of steroids to improve the performance, strength, and size, is unregulated and is illegal. But this however does not stop people who wish to use the drug in this manner from obtaining it. â€Å"Use of Anabolic Steroids began with elite competitive athletes, but today it includes even high school students who are taking anabolic steroids for cosmetic purposes.† (Stated in Straight Facts for Athletes about Drugs, Supplements, and Training. By Kuhn C. Swartzwelder) Some of the personnel that are prime targets for using Steroids are Athletes, Men and women in almost all sports including Professional Athletes, College Athletes, High school Athletes in the Olympic Sports and of course Bodybuilders. So you might ask yourself why they do it, and why not stay natural but some of the Performance enhancing qualities are warped self image, self esteem issues, dependency. So let’s talk about some of the potential effects of Steroid use The first would be the Physiological effect: that is directly related to the actual doses (Consumed or injected: relatively low or extremely large amounts.) Now there can be some â€Å"Beneficial† effects that we all know and this is Increased Strength, Increased Muscle and body mass. Now there are some Adverse effects that Range from mild to severe to include but not all Some of the MILD effects are Acne High Blood Pressure Liver Damage Disturbed sleeping patterns Baldness Testicular Atrophy Abnormal breast enlargements Some of the more SEVERE effects can arrange from but not all Liver Damage Liver Cancer Cardiac Disease Heart Attack On the Psychological aspect there can be alterations to the Physical and mental state of the body. Increased Self – Esteem Addiction and Psychological dependency Tendency towards hostility and violence Extreme fluctuations in mood Increased energy level Increased ability to train with greater mental intensity Uncontrollable temper characterized by â€Å"Explosive† aggressive behavior FINAL ATTENTION GETTER: We as human society and as Americans are a culture that thrives on competition and being the best but remember Cheaters Never Win and Winners Never Cheat. So we might not always be the best but remember we are what the best wanna be. Bibliography: 1. www.steroidabuse.org 2. Anabolic Steroids in Sport and Exercise. (2nd ED.) 2000 by Charles Yesalis 3. Taylor, W.N. Hormonal Manipulation: A new Area of Monstrous Athletes. 1985, McFarland and Company Inc., Jefferson, North Carolina and London. 4. Straight Facts for Athletes about Drugs, Supplements, and Training. By Kuhn C. Swartzwelder.

Saturday, January 11, 2020

Communication in the customer service role Essay

Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents The best methods of communication are in person and trying to rectify the problems straight away with written reporting to helpdesk software to avoid issues reoccurring. 2. Customer has bought an item from catalogue or internet. But when it arrives He is not happy with the quality of the item. Because he can not find returns procedure, he needs to contact the store. The customer has a choice to either write an email or call the store. Find out the returns procedure and get RMA number, also to agree how much money would be refunded. 1b) Based on the information you have provided in the table above, outline why the different situations need different methods of communication. Different situations need different methods of communication to make sure your customer knows that you care and to show empathy to the current situation and customers problems if any. You need to plan the form of communication in relation to the context, and consider different audience and purpose. 2. In relation to your current organisation (or one that you know well), complete the table below by listing at least three different examples of customer interaction and identify the most suitable communication method for each one. Customer interaction Communication method 1. Customer calls to report a problem. Because he is already on the phone, the best is to deal with the situation straight away, ask politely can customer log a job on helpdesk while you look at the issue, than call back customer with the fix. 2. Customer Logs a job on Helpdesk. Prioritise jobs on urgency, and fix them one by one, even if you can not  contact the customer make sure you update comments on each job so if customer go back to check, he can straight away know the progress. 3. Customer comes in with the problem to your office. The best is to listen to customer, tell him you will log a job together and after that go and have a look at the issue. If customer has to go back to his work in the mean time, Ring them back with un update. 3. Complete the table below by identifying at least two advantages and at least two disadvantages of each communication method. Communication method Advantages Disadvantages Face to face 1. Seen body language 2. You can demonstrate the fix 1.You can be interrupted 2. if customer decides to escalate an issue it can be humiliating In writing 1. Written communication can be kept 2. Facts can be passed on without personal adjustments 1.Letters are slower methods of communication than spoken 2. there is no guarantee customer received it Via telephone 1. Instance Response 2. No special tools required 1.you can’t see customer facial expressions 2. You may still have to write to customer afterwards 4. When responding to a customer query in writing, outline the content that could be included in a standard letter. When responding to a letter of complaint you should address all of the areas raised by the customer in their letter. As an organization you need to show the concern, and let the customer know about the commitment to good customer service. Other thing are providing the detail if what do you need to resolve the situation (information details about the complaint) You should also tell them what action has been or will be taken by the organization to resolve the situation. Let customer know that competent person will deal with the matter personally, with job title detail at the end of the letter. 5a) Explain what is meant by the term ‘active listening’. Active listening is about engaging  with the person speaking, in order to understand them. Making sure that we do not disturb in any way the person speaking, but also we appear to be listening and not do anything else in the mean time. Also we keep an Eye contact with other person, nodding or agreeing with person at appropriate moments. 5b) Why is active listening important when dealing with customers? Active listening is important when dealing with customers because it helps you to: Make sure customers feel good after they leave the conversation. Check that you’ve got all the facts, and correct any errors. Encourage further sales opportunities. Properly communicate any message. Remain calm, friendly and polite with the customer. Stay motivated to communicate with that customer in the future. Support organisational effectiveness and customer relations. 6. Use the table below to describe the standard greetings of three different organisations and how these greetings impact on customers. Organisation Standard greeting Impact on customers Charity Shop, coffee shop Face to Face What you wear has an impact – are you required to wear a uniform or badge? How you sound has an impact – it’s important to be polite. Your facial expression has an impact – do you look sullen or approachable? Do you look tidy and presentable? How’s your body language? Is it negative with folded arms, or is it positive with an open posture? Smiles and acknowledgements meet guests’ needs for attention. Call centre Telephone How you sound has a make-or-break impact! If you sound tired or disengaged, the customer will pick up on this. If you sound enthusiastic and pleasant, the customer is likely to feel more at ease. Smiling as you pick up the phone may improve how you sound. It’s important to be polite.Your appearance is not as important but your manners are – offer assistance and listen and respond where appropriate. Supermarkets Boards Impersonal, some people might not notice is. Good when there are a lot  of customers. Customers feel welcomed without being disturbed. Section 2 – Understand how to handle customer service information 1. Explain what information may be held about customers by an organisation. Organisation can hold different types of data to provide an improved personalised service. WHO – essential info like name, gender email address and telephone number, also sometimes customers address, date of birth and ethnic background. HISTORY – Information concerning a customer’s transaction history with the organisation may include when and how they bought products or used services in the past. For example, did they buy products online, by phone or in person? PREFERENCES – Information about customer likes and needs and sometimes interests is essential to an organisation trying to understand exactly why customers buy or use the product or service on offer. 2. Outline at least two examples of ways in which customer information can be kept secure and confidential. COMPUTER SECURITY – One of the ways which organisation can implement to keep customer information secure and confidential. To implement computer security organisation needs to: Implement a firewall Install Antivirus, anti spyware and anti malware Keep your software up to date with latest patches Implement folder security with access to files by job description Implement IT usage policies Implement password policies Implement Backup and secure storage for it Secure format all drives before disposing OFFICE SECURITY – Steps needed to take to ensure the security and confidentiality of customer information in the office: Ensure physical security to the building Implement Data protection policies with Data protection officer Make sure all confidential documents are shredded When sending information to outside recipients double check it going to right people 3. In relation to your current organisation (or one that you are familiar with): Give at least two examples of information about the organisation that  should not be disclosed to customers. 1. Any details of and pending investigations and proceedings against college. 2. Personal data of staff and students. Explain why this information should not be disclosed to customers and the implications on the organisation if it is. 1. It could impair the effective conduct of public affairs, it could ruined the public image. 2. Personal data should never be disclosed to other customers or the general public because it’s protected by the Data Protection Act 1998. The implication is of course ICO enforcement and financial penalties. Section 3 – Understand how to work as part of a team to provide effective customer service 1. In relation to your current customer service role (or one that you are interested in doing in the future), what are the limits of this role when delivering customer service (e.g. what are you able to deal with as part of this role and what situations would you be unable to handle without assistance from others)? I am IT Services engineer, product specialist. My Job role is to develop good working network for apple hardware, but also work with other engineers to maintain current systems. Answer customer queries and fix problems. If customer hardware is broken beyond repair, the only thing I can do is tell customer to request replacement, I can not promise that we will be able to do it. If repair is out of my hands I help customer to log/ update job on helpdesk and make sure the right engineer knows its been booked for him. That helps keep customer expectations at the level we can satisfy them. 2. If you were faced with a customer query outside of your individual responsibility, what sources of help would be available to you? Identify them below. Other engineers (specialities)

Friday, January 3, 2020

I Am A Week Ago I Almost Gave Up With A Coffee And Baileys...

A week ago I almost gave up again. Saturday was spent on my in-law’s porch with a coffee and Baileys stewing over my frustration in losing my 14th scholarship contest. I sat out there, posed like an author, leaning on the arm of the chair with my chin rested on curled fingers, holding my pen like a cigarette, hoping to channel King or Orwell. I started this project, writing scholarship essays, at the beginning of the year honestly believing if I just wrote enough essays statistically I would eventually win something. Two authors, Kristina Ellis and Marianna Ragins, won $500,000 and $400,000 respectively while they were still in high school. Their books gave me the jumpstart to try writing as a way to pay for school, and the idea grew into considering writing as a viable career. While I often think about giving up this project for a second job I can’t bring myself to do it; the learning benefits now outweigh frustration of losing. I have no allusions to thinking I could win $400,000 in scholarships but it lifts my spirits knowing it can be done. I didn’t find Kristina Ellis’s Confessions of a Scholarship Winner or Marianne Ragin’s Winning Scholarships for College to be exceptionally helpful for writing but as an average student, I found their similar backgrounds encouraging. Neither was a top athlete or elite test taker, just average students who were very dedicated to the scholarship hunt. Admittedly, I got over excited and did not consider how far behind I was